Read real testimonials from satisfied customers of Pointe Buick GMC !!
Kenneth Y. November 11, 2011
"This was the best experience I have had purchasing a new vehicle. I am telling every friend I have that is looking for a new or used vehicle, to consider a GMC....and Pointe GMC."
Jane H. October 28, 2011
"Impressed with the no hassle shopping. We were able to test drive the car by ourselves. It will be the 1st place we go when looking for our next car."
Rosina C. October 11, 2011
"When your good, your good!"
Richard P. September 23, 2011
"A very nice dealership to purchase from. The owner and staff are excellent to work with. Very down to Earth."
Doug C. September 20, 2011
"Jay Mattox is the very best sales rep. in the business! Jay makes buying a new car extremely easy, he's the best!"
Frank R. September 16, 2011
"Eric Davis did a fine job in explaining the differences in the stock trucks. He was enthusiastic and professional and did not pressure me or make me feel hurried in anyway. Everyone I met at the dealership was extremely friendly and professional. I will let anyone I know purchasing a truck to at least stop by Pointe GMC."
Michelle K. September 2, 2011
"Mr. Davis and his team are just outstanding!"
Anthony M. August 30, 2011
"When the transmission failed, the service advisor determined the problem, had us in a loaner car, updated us, and had repaired within the week. Great team!"
Carol C. August 30, 2011
"This is my 5th car with this dealership and from the front office, to the sales and repair departments, they are fantastic and very professional people to deal with. I cannot think of going anywhere else to buy a car. Even the owner Larry came out to congratulate me on my new Buick Regal Turbo!"
Gerald T. August 26, 2011
"Very accommodating, and polite. Squeezed me in the same day I called."
Josephine C. August 26, 2011
"Everyone at the dealership is very pleasant in all departments. Larry is doing a great job!"
Susan M. August 23, 2011
"Quickest delivery ever!"
Robert S. August 9, 2011
"My son-in-law just bought a pick-up truck at Pointe. My daughter and son-in-law advised me to go to Pointe, and I did!"
John H. July 29, 2011
"Awesome dealership and sales personal."
Allison F. July 26, 2011
"Everyone was friendly and helpful."
Mike O. July 22, 2011
"Great job, very professional. I will refer my friends and family to Pointe GMC who are in the market for a new truck. Larry was very helpful and took the time to help me over a holiday weekend. Kevin went out of his way to locate the truck with the options I wanted and followed up on all my questions and made everything with the purchase and trade smooth. I will buy my next truck from Pointe."
Helen G. July 22, 2011
"All staff members and salespersons were helpful and informative."
Thomas M. July 22, 2011
"Great dealership. Friendly, knowledgeable staff. I will buy all of my future cars with Pointe."
Charles S. July 22, 2011
"Our salesman Jay and owner Larry what a team! Outstanding and professional!"
Anthony G. July 8, 2011
"As always Larry and the staff at Pointe were very helpful. Our salesman Eric was so much help in showing us all of the options and how they worked. Overall not only will I tell my friends and family about Pointe, Larry, Eric, and my GMC I will also be buying my future vehicles from Pointe."
Donald S. July 16, 2011
"I was just extremely happy with my experience with Jay and Pointe Buick GMC! I didn't feel pressured and more than anything else, I felt that they were going to help us find the right truck for us. They helped locate the right color and options for our Sierra. The tank was full when we picked it up(my brother-in-law got a Ram from another South Jersey Dodge dealership and had to fill it himself!) The little things and the big things will have me recommend Jay and Pointe to anyone interested in a truck or other vehicle."
Bill M. July 17, 2011
"Very good dealership to buy from. I would definitely recommend Point GMC."
Charles S. July 18, 2011
"We have purchased many vehicles in the past and can honestly say our experience at Pointe was the best we have had. We were welcomed when we arrived and felt very comfortable through out the purchasing process. We will definitely recommend Pointe Buick to family and friends."
John V. June 18, 2011
"Customer satisfaction is #1 at Pointe GMC. Salesman Jay Mattox is the best and most comfortable person to talk to when purchasing a new vehicle. Most salesmen are pushy and try to force you into a vehicle you don't want. Jay does not do that. service department is knowledgeable and fast, not to mention very courteous. Larry the owner is a hands on guy he is right there helping with anything. Great people and great dealership."
Charles B. June 25, 2011
"Mr. Davis and his staff are professional, friendly and knowledgeable and are wonderful to work with. I am very satisfied with my new Buick and the service at Pointe Buick."
Dana J. June 22, 2011
"Our sales consultant Jay Mattox is one of the most knowledgeable for the vehicles he sells. I went to several dealers and the sales people were not as helpful or knew the vehicles as well."
Melvin O. June 19, 2011
"Very friendly people. I am pleased going to Pointe to get my car service and browse around"
Stephen B. June 14, 2011
"Completely and overly satisfied with this dealership including the owner, salesmen, business and service departments."
Jeremy W. May 15, 2011
"Pointe was very helpful in the selection of my new truck. I will definitely recommend this dealership to all of my friends and family."
Lawerence K. May 29, 2011
"This is our second new car purchase from Pointe Buick GMC. We live in Pennsylvania and travel approximately 25 miles to purchase from Pointe. For our first, a 2001 GMC Yukon XL and our 2011 Enclave Jay Mattox was our sales representative. Although we looked at the Enclave locally when it came time to purchase we looked for and found Jay. My answers to your survey only echo our feelings about Jay and the Pointe dealership. I can only hope that Pointe and Jay Mattox are still together when we are ready for our next new or used car purchase."
Peter C. April 22, 2011
"Pointe GMC is a great dealership to purchase from. Their staff is extremely and helpful and there is a "no pressure" atmosphere. We wanted a specific color and option configuration and they worked hard to find us the car we wanted. I would highly recommend this dealership to anyone. What a great buying experience."
Mark S. April 1, 2011
"Keep up the great work!"
Ryan S. March 29, 2011
"Great service! No games."
Charles S. March 26, 2011
"Keep up the good work!"
Dorothy R. March 27, 2011
"I recommend everyone to go to Pointe Buick and ask for Eric Davis. This is the first time I have been there and I would go back again."
Richard M. March 25, 2011
"Overall, it was a very good experience."
Ann P. March 25, 2011
"They were very accommodating. I would highly recommend them. I went to 3 dealerships and Pointe was, by far, the best. They got me exactly what I wanted, even though they didn't have my car there on my first visit. They did not try and talk me into something else, as some dealerships do. I am very happy with my new Buick."
Carl F. March 28, 2011
"Have purchased a few vehicles from Pointe and its a good outfit. Everything straight forward and a good experience."
Bessie R. March 12, 2011
“They are awesome!”
Joyce E. March 12, 2011
“We are a repeat customer and we are completely satisfied with their sales and service team.”
James O. March 5, 2011
“I was very pleased with the entire experience. The dealership made the whole purchase very easy.”
Susan F. March 4, 2011
“The service department is always friendly and knowledgeable.”
Diane P. February 28, 2011
“A very friendly, down to earth car dealership. No hassles, no push, just a completely satisfying dealership. Glad this one is still around!”
Thomas O. February 18, 2011
“Good people!”
Lisa N. February 12, 2011
“Customer service was above and beyond my expectations. I truly appreciate how accommodating everyone was throughout this process.”
Gilbert M. February 12, 2011
“Good people to deal with.”
Joseph L. January 28, 2011
"Everyone I came in contact with at Pointe Buick GMC was very cordial. They went out of their way to satisfy my needs. Before I left the dealership my XM Radio, OnStar, and Bluetooth were operational. I would highly recommend them to anyone.”
Stephen R. January 25, 2011
“They are a very up front dealer and a rare find in the car industry. They were very responsive to all of my needs. I would send my family and friends there.”
Peggy R. January 17, 2011
“Very pleased with the service.”
Mary S. December 26, 2010
“Our customer experience was terrific. Jay was great and it was a pleasure working with him.”
Edwin R. December 24, 2010
“I would strongly urge any potential new or used car or truck purchaser to visit this excellent dealership! I, in my lifetime, have purchased many new vehicles but I was never treated with more respect or dignity than at Pointe Buick GMC. You should be very proud to have such a dealership!!”
John R. December 24, 2010
“Great dealer with excellent personalized service, can’t ask for more.”
Juan L. December 22, 2010
“What they provided, they delivered.”
Jennifer J. December 19, 2010
“Always very polite, personable and professional. Waiting area is comfortable. A great experience.”
Michael F. December 19, 2010
“Great people, great service, Pointe GMC is Number 1!”
Charles B. December 12, 2010
“The dealership is very accommodating.”
Robert M. December 12, 2010
“A nice place to buy a vehicle. Very straightforward process.”
Charles V. December 2, 2010
“Very nice people to deal with, I have recommended Pointe Buick GMC to my friends.”
Thomas H. November 22, 2010
“First class organization! The purchase was painless and the service was impeccable.”
Lillain H. November 15, 2010
“The nicest GM dealership in our area.”
Robert T. November 15, 2010
“Very pleasant purchasing experience at Pointe!”
Jennifer D. October 8, 2010
"Kevin McAlley was great to work with. The pricing and trade-in negotiations were simple, honest and fair, and we were able to handle a lot of it over the phone, which I really appreciated. There was no hustle, no fast-talking, or aggressive salesmanship. Kevin was patient and took a lot of time going through all of the bells and whistles, helping me set up my Onstar and showing me the navigation and radio features that were all new to me. Very helpful! The whole team at Pointe works well together, Kevin, his boss, and Linda the title clerk, who processed my plates and registration were all great! I drove four hours roundtrip to buy from Pointe and would do so again. I will recommend Pointe Buick GMC to others. (Bonus: They are pet friendly!!)"
James A. October 4, 2010
"Pointe GMC is an excellent dealership top to bottom."
Dawn G. September 29, 2010
"We are always treated like family at Pointe Pontiac."
Harold F. September 17, 2010
"A great and knowledgeable staff. A fine place to do business."
Anne A. September 16, 2010
"It was a pleasure to deal with Pointe. I would highly recommend them."
Joseph B. September 9, 2010
"First class operation, total and complete satisfaction. They always take the time to ensure complete satisfaction. I always recommend them to family and friends."
James A. September 4, 2010
"Great dealership with great employees!!!"
David D. August 23, 2010
"This was the best car buying experience I have ever had. Jay is a great guy and a great salesman!!! Thanks so much Larry and Jay for finding the exact vehicle I was looking for!"
Martin H. August 23, 2010
"Too bad we don’t have more dealerships like Pointe Buick GMC!"
Samuel B. August 20, 2010
"I absolutely LOVE my 2008 G6 and we received truly excellent service from Pointe Buick this visit, and in the past. Their customer service is excellent all around."
Helen A. August 13, 2010
"This is a professional car agency from top to bottom. The salesmen are so helpful and interested in what we want. The service department is tops, and the quality of the vehicle they sell is one of the best. We’re as happy as can be doing business with them."
Maria S. August 14, 2010
"Jay is wonderful to work with and always helpful."
Carol L. August 9, 2010
"Excellent dealership, great people, great service!! I will definitely recommend Pointe Buick GMC."
Joseph S. July 26, 2010
"I was most impressed that the owner was on site, thanked us for buying from his dealership, and was the one to put the tags on the car! I drove 40 miles to go to this dealership. Well worth the time."
Scott B. July 26, 2010
"This was probably the most hassle-free buying experience ever. Dealing with Larry and Jay was perfect."
Albert R. July 23, 2010
"I was very satisfied with the way they dealt with us."
Michael F. July 23, 2010
"All of the staff was incredibly friendly and very helpful the day we went to pick up our new car. I went to several other dealerships prior to going to Pointe Buick and not one of them came close to the professionalism of Pointe Buick. In fact, I was prepared to give up on the purchase of a GM vehicle for the lack of customer attention, however, Kevin and the crew at Pointe Buick managed to turn my perspective around. Any other vehicles will be bought through Pointe."
Wayne H. July 16, 2010
"Pointe is a very nice place of business. The owner came over to thank me. My salesman was a very nice person."
Charles B. July 17, 2010
"They are a wonderful dealership and very easy to work with."
Richard C. July 13, 2010
"Great place to purchase…"
Dennis C. July 12, 2010
"Great people from sales to service!"
Barbara D. July 12, 2010
"We would send our friends and relatives there for sure!"
Kristi D. July 9, 2010
"John was amazing! Very patient and reassuring… It was well worth the trip from CT to NJ."
Gerard E. June 25, 2010
"The owner and staff of the dealership were easy to deal with and always made me feel like I was a friend not just a customer. I enjoyed my experience with Pointe Buick GMC and will definitely use them in any future GM purchases."
Charles V. June 4, 2010
"This is my first experience with Pointe GMC and I was very impressed with the owner and his staff. Very friendly, helpful, and knowledgeable."
Joy M. June 4, 2010
"Other than when I purchased my last car from my brother's friend's dealership, this was the most friendly and honest dealership I have ever had the pleasure of dealing with. I expected not to have to haggle with my brother's friend, but never expected a total stranger to honor every word and quote. There wasn't one "hidden" fee or cost. My trade in was exactly what was quoted, to the penny. I drove 94 miles to get to Kevin Mcalley at Pointe Pontiac, and 94 miles back and will never go to another dealership again."
Gary H. June 9, 2010
"Very friendly and informative."
Josephine C. June 14, 2010
"The service and parts departments are great! Everyone at the dealership is very nice and polite."
Mark L. June 13, 2010
"I would highly recommend Pointe for all sales and service. I have dealt with them many times and have had many good dealings and I will deal with Jay more in the future."
Dianne P. June 11, 2010
"I would definitely recommend it to my friends even though there are two other GMC dealerships closer to my home."
Darren R. June 27, 2010
"I would like to recognize the service manager Eddie and the service tech Mike. They both went above and beyond to find the problem with my vehicle. I will continue to bring my vehicle to this dealership because of the friendly atmosphere, dedicated employees, and overall satisfaction they have offered me."
Robert L. June 25, 2010
"Out of five dealerships I either contacted or visited, Pointe is the only one that helped me get the exact Terrain my wife and I wanted, not just what was on the lot. Outstanding dealership with great people skills. In addition, GMC has done a great job with the Terrain!"
Bruce Willis June 25, 2010
"Many thanks to all the employees at Pointe, great truck!!"
Louis B. May 19, 2010
"They were very friendly and showed a complete understanding of the many features of my new Acadia."
Dawn H. May 21, 2010
"I have been buying my vehicles from this dealership since 1998 I still own the two GMC vehicles I purchased new in 2001 from them. I feel like i am dealing with my best friends when I go into this dealership. This time it took me a really long time to decide what vehicle I really wanted to purchase. Jay was very patient with me and was very helpful. Larry the owner of the dealership is so easy to talk to. It is a pleasure doing business with Pointe."
Andrew C. May 25, 2010
"Pointe made this a very easy process and I would recommend them to anyone looking for a new car."
Jack S. May 28, 2010
"The entire experience was a pleasure! Most of the dealing was done over the phone which was extremely convenient for us because the dealership was a bit away. Everything that they said over the phone stood true which was very refreshing! We brought our kids and they were treated very well also. I would definitely buy a car from this dealership again and recommend them to anyone who is in the market for a car who wants EXCELLENT service and honesty. We bought through the USAA program and there was no comparison in experience or price with other dealerships."
Sherron L. May 29, 2010
"The service department is the primary reason I keep buying cars from Pointe. Ed and his staff are outstanding!! My salesperson was Jay Mattox and he is the best."
Seretha S. May 18 , 2010
"The service was excellent and I would recommend Pointe Buick to anyone. I was pleased with my dealer, for having example everything about the Lacrosse."
John K. May 15, 2010
"I tried to buy this truck at two closer dealers and they both told me to look at a basic 2 WD regular cab truck, or go with a used truck. Then I found Pointe looking for used trucks on the computer. I went there looking for a used truck, got talking to Jay in sales and he found the truck I wanted for the price I wanted. I will never shop anywhere else."
Thelma G. May 14, 2010
"I was very pleased with the welcome my husband and I received at Pointe and with all the work Jay Mattox did to see that we got a truck that we are well pleased with. We are returned customers at Pointe and when we decide we want or need a change of one of our vehicles, we will call on Jay again."
Charles M. May 14, 2010
"Sales Person located the vehicle I wanted, handled purchase over the internet and telephone. I was picked up at a train station by the dealership to pick up my new vehicle..........totally a positive event."
Traci G. May 10, 2010
"I would not hesitate to send anyone to Pointe. John and Jay were very helpful and personable. This was a very good experience."
Joseph G. May 5, 2010
"The employees are very professional and knowledgeable. The owner takes care of his customers and treats you as if you were family. I traded in my vehicle for his hometown dealership and have and will continue to recommend Pointe to my family and friends. Couldn't be happier with my new Lacrosse."
Adam M. April 30, 2010
"They care!"
Sharon H. April 30, 2010
"Our dealer was the best, three of them stayed way late on Saturday. My husband and I felt we were treated like we were very special."
Steven M. April 23, 2010
"I've purchased numerous cars, both new and used, and this transaction was the easiest and most professional I've ever been a part of. The entire Pointe GMC gang was extremely helpful. They answered all my questions, worked with me to find the exact vehicle I wanted and didn't employ any "hard" sales tactics. I will absolutely return to them...they are #1."
Wayne P. April 16, 2010
"This was essentially an internet purchase. I was satisfied with the professional way that John Robovitsky supported my needs and also the fact that he had the vehicle delivered to my home in Pocomoke, Maryland by two very professional senior citizens. I am a bit concerned that my tags have not been delivered and the temporary tags are expiring. I expect that this is beyond the control of the dealership and is a continuing problem with the Maryland Department of Motor Vehicles.
Michelle A. April 2, 2010
"When I contacted Kevin, he was the only one out of several dealers that did not try and increase the monthly price. He made me an offer at the exact price I wanted to pay for the vehicle I wanted. Other dealers tried to get me to pay $50-$75 more a month for the same exact vehicle. I tell everyone looking for a car to go to Pointe if they are looking for a Buick, Pontiac, or GMC."
Carrie N. April 2, 2010
"Jay Mattox was a fabulous salesperson! It was a pleasure working with Pointe GMC."
Christopher P. March 29, 2010
"Absolutely great experience and my husband and i will recommend them to everyone we know! Great sales team and owner!."
Michael V. March 23, 2010
"This was a very pleasant experience. They went the extra mile to locate a vehicle that included the color and options I was looking for. I am very satisfied with everything that my salesman did for me. This is what customer satisfaction is all about."
Caryn R. March 12, 2010
"Easiest car buying experience I have ever had. Plan to buy my next vehicle from Pointe establishment. Very friendly, helpful and informative. Will definitely refer family and friends."
Tieffa H. February 25, 2010
"I came to Pointe after being greatly soured on buying a GM vehicle because of my treatment at another dealer. Although tempted to go with another auto brand, I remembered that I had initially reached out to Pointe regarding availability on the Terrain and decided to stop in. Upon arrival at Pointe, I was immediately greeted by Larry, and then John and Kevin worked with me and reaffirmed my initial decision to buy my car. "completely satisfied" does not do the team at Pointe Pontiac justice. They were fantastic at every stage of my buying process (and wait for my vehicle) and I LOVE my car. I look forward to buying another vehicle (only) from Pointe in the future."
Robert B. February 18, 2010
"Very professional business establishment. Thank You for a great service!"
Anna Marie H. February 16, 2010
"Larry and his entire team are exceptional! I have and continue to recommend them to friends and family!"
Karen T. February 13, 2010
"The Pointe GMC experience was one of the more pleasing ones I have had at a dealership. Everyone was very professional and friendly."
Donald C. February 12, 2010
"Kevin McAlly and Larry Davis were extremely helpful in obtaining the vehicle model and color that were preferred. It was indeed a pleasure doing business with them."
Dennis C. February 6, 2010
"This car is my 10th purchase or referral to Pointe and/or its former owner. The sales person Jay is the best. From the owner down to the service and parts this franchise can't be beat for integrity and service. I travel from Delaware to New Jersey to buy at this Dealership."
John B. February 5, 2010
"Very nice people to deal with."
James B. February 3, 2010
"My wife and I were forced into the car buying market by some unforeseen circumstances. I am thankful that my father-in-law and brother-in-law steered us in Pointe GMC's direction. Larry took the time to help us decide what we were looking for and then went out of his way to get that exact vehicle. My wife and I felt as if Larry was more concerned with our happiness about buying our new vehicle (whatever make that may be) instead of selling us a vehicle. It meant a lot to both of us. Also, Kevin was most helpful on the day we picked up our vehicle. His insight into all the great features is much appreciated. You can be assured that Pointe GMC will be our one and only stop when my family is in the new car market again. I will be recommending your dealership to anyone I know. Thanks again Larry. You made purchasing a vehicle a pleasurable experience."
Joseph L. January 31, 2010
"They always take care of me. Thank you guys."
Amy M. January 13, 2010
“They are great people and they take good care of their customers and I will buy my next car from them as well.”
James R. January 12, 2010
“Very nice people working there. They made my car buying experience very enjoyable.”
Edward G. December 18, 2009
“The owner is extremely polite and pleasant to deal with. Very nice guy to do business with. This is our second vehicle since Larry has taken over the business. I have already told people at work how great they are to work with.”
Mark S. December 18, 2009
“The best and quickest experience I have ever had buying a new car.”
Megan L. November 11, 2009
“This is the second car we have bought from them. John and Drew are great.”
Gail E. November 11, 2009
“John, Larry, Kevin and Jay are excellent people to deal with. I could not have asked for a better bunch of guys to work with. They made buying my Acadia easy…”
Anthony L. November 28, 2009
“The hands- on approach by the owner was quite refreshing.”
Susan M. November 21, 2009
“Fantastic dealership. The best experience I’ve ever had buying and maintaining a car.”
Leon M. November 27, 2009
“Great Dealership. We are very satisfied with all their personnel. My son and daughter have also bought cars from them and are very satisfied.”
James M. November 27, 2009
“Service manager and his assistant are great guys and do everything they can to help get you back on the road and the girls in the office are always very happy to take my money. A very good group of people. Couldn’t get a better crew!”
Lynne W. November 16, 2009
“Great job helping us find the 2010 Terrain with the options we wanted.”
Howard B. October 23, 2009
“I was very impressed with the salesman Drew Baker and also how the owner took the time to introduce himself when I was taking delivery of my vehicle. The one complaint I have was the high interest rates.”
Mary E. October 21, 2009
“They have always had time for me and my car. Wonderful People.”
Joseph M. October 17, 2009
“In all my years of purchasing GMC’s Honda’s Ford’s and Infiniti’s I have never had a better car buying experience than what I just had with Pointe Pontiac. Pointe GMC may not be the largest or prettiest dealership in the area but the other dealerships should model their operations after them. It is such a pleasure to deal with a career car salesman like Jay Mattox. He knew the product, kept me completely informed during the process of locating me a vehicle. He then delivered the truck to my house with a full tank of gas at 8:30pm. I had expressed the need to have the truck the next morning for a fishing trip. Jay said “Don’t worry we will make it happen” and guess what he did!! When I returned my wife and I made a trip to the dealership. Much to our surprise the owner Larry Davis took the time to congratulate us and spent the next 45 minutes telling us about the NEW GM. I have shared my experience with everyone.”
Harry B. October 16, 2009
“Helpful and competent staff no high pressure sales tactics. Their dealership is an asset to GM and goes a long way toward winning back buyers to the domestic market.”
